Transparent Business Solutions B.V.

The following Cancellation and Refund Policy apply to Users of the Website and Clients of the Services. User/Client should read the entire User Agreement carefully before using the Website or Services.

1. Scope of Services
   1.1 Transparent Business Solutions B.V. (“The Company”) also doing business as “Cyberclaims” and “Scam Help”, will exclusively and lawfully provide the client (“The Client”) with consulting services and guidance regarding cancellation of fraudulent transaction(s) with the bank/Credit Card company/Finance company identified as being responsible for Client’s actionable loss.
   The Company will help the Client to recover the money they’ve lost, as they marshal the process to return money to the Client including a review of documents and other information already obtained by the Client along with a detailed search of all available corporate, credit and media sources to identify any pertinent information and/or articles about persons of interest, or any other companies related to the transaction(s).
   1.2 The services shall include, but are not limited to, consulting, advisory, investigative and other time-sensitive activities. Their matter presents an urgency and a diligent approach that requires an immediate start, which shall commence upon acceptance of this agreement by the Client.
   
   

2. Non-Refundable Fee
   2.1 The Client agrees that all fees paid to The Company for the provision of services are non-refundable. This policy applies regardless of the outcome or duration of the services provided.
   2.2 The Client understands and agrees that no refunds will be issued under any circumstances, including but not limited to cancellation, dissatisfaction, or termination of services by either party.
   
   

3. Waiver of 14-Day Cooling-Off Period
   3.1 Under Dutch law, consumers typically have the right to a 14-day cooling-off period during which they can cancel certain types of contracts without giving any reason. However, due to the immediate nature of the services provided by The Company, The Client expressly waives this right. By entering into this agreement and paying the required fees, The Client acknowledges and fully agrees that:

• They have requested the immediate commencement of the consultancy services, and;
• They fully understand and agree that the right to withdraw from this Agreement within the cooling-off period is forfeited.
• The consultancy services shall commence immediately upon execution of this Agreement and the payment of the Consultancy Fee, without the need for any additional confirmation or notice from the Client.
  3.2 The Client acknowledges that the waiver of the 14-day cooling-off period is necessary to facilitate the immediate and uninterrupted provision of the consultancy services and that this waiver has been made voluntarily and with full understanding of its consequences.
  
  

4. Immediate Commencement of Services
   4.1 The Client acknowledges that the services provided by The Company are of an urgent and immediate nature. Therefore, the provision of services will begin as soon as this agreement is executed and the payment is received, without any further delays or conditions by either party.
   4.2 The Company acknowledges the need for immediate start assuring their lawful, diligent and high-quality approach on the matter. They warrant that it will use reasonable efforts to perform the Services to conform to generally accepted industry standards and in accordance with all applicable laws and regulations.
   
   

5. Term and Termination
   5.1 The term of this Service Agreement shall commence on the signing of a Service Agreement and shall remain in effect for six (6) months. The Company has the right to refuse or terminate the Service Agreement if:

• Client does not comply with any term of the Service Agreement and, if possible, fails to remedy this within thirty (30) days of notice of such non-compliance. In the case Client does not comply with any term of this Service Agreement that cannot be remedied The Company immediately has the right to terminate the Service Agreement;
• The Company suspects that the Client is violating laws; and/or
• If the Client fails to pay any invoice issued under this Service Agreement within the specified payment term;
  5.2 The Company is not liable for failing to fulfil its obligations due to unforeseeable emergencies such as acts of God, civil or military authority, war, riots, strikes, fire, or other causes beyond its reasonable control.
  5.3 The Company will seek to satisfy every Client in a reasonable manner, considering the same unforeseeable situations suffered by The Client as those are communicated in due time, during the term of the Service Agreement.
  
  

6. Acceptance of Terms
   6.1 By proceeding with the payments under the Service Agreement, The Client confirms that they have read, understood, and agreed to the terms of this Non-Refund Policy. This policy is legally binding and enforceable under Dutch law.
   
   
7. Governing Law
   7.1 This Non-Refund Policy is governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of The Hague, Netherlands.