Legal

Privacy Policy

How we collect, use, store, and protect your personal information.

This Privacy Policy explains how Transparent Business Solutions B.V. ("Company", "we", or "us") collects, uses, stores, and discloses personal information from our users ("users" or "you") when you interact with our website, tbsbv.com (our "website") or our application (our "app", and together with our website, our "services"). This Privacy Policy is effective as of 27-02-2026.

Information We Collect and Use

Our Services don't collect any personal information, except (i) your name and email address to create your account, or (ii) your email address if you subscribe to our newsletter.

When you use our Services, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information", as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

We may also collect data about the device you are using to access our Services. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

How We Collect or Receive Information

We collect information from your use of our services, using cookies, and when you provide it to us through communication via email, phone, or in person. We may also receive personal information from third parties.

How We Use Your Information

We use your information to contact you, to improve our business and services, to fulfil our contractual obligations, to improve our product and communicate improvements, to analyze your use of our services, and in connection with our legal rights and obligations. We also use aggregated usage information to monitor and track usage demand trends so that we can scale the system accordingly.

Why We Disclose Your Information to Third Parties

Only to the extent necessary to run our business, to fulfill any contracts we enter into with you or our service providers, or where required by law or to enforce our legal rights.

Do We Sell Your Information?

No.

We do not sell your information to third parties outside of the course of a business sale or purchase of a similar transaction.

How We Secure Your Information

Transparent Business Solutions B.V. complies with the principles of data protection set out in the GDPR (General Data Protection Regulation). According to the GDPR, we process your personal information as a Processor or a Controller.

The processing of your personal information must be based on lawful grounds. Your personal information is collected and used on the basis of the legal basis that applies to it. Any personal information collected by us will be necessary and not excessive for the purpose for which it is being collected, and with your express consent. Safeguarding your data is our top priority.

In addition, we may process your personal information to comply with a contractual or legal obligation, or if it is necessary to protect our legitimate interests. Unless we have your explicit consent, or if it is being collected subject to and in accordance with the GDPR, we do not collect or process personal information about you that is considered "Sensitive Personal Information" under the GDPR.

We take commercially reasonable measures to protect all collected information from loss, theft, misuse and unauthorized access. Our technical and organizational measures include:

  • Storing information on secure servers
  • Encrypting transfers of data to or from the Company's servers
  • Restricting access to your information and only sharing it to the minimum extent necessary, on an anonymized basis when possible
  • Verifying the identity and need of any individual who may request access to your information prior to providing them with such access

We cannot guarantee the security of the internet, and any information you submit to us over the internet is transmitted entirely at your own risk.

Your Rights

You have the following rights with regard to your information:

  • To have your information corrected and/or completed
  • To access your information and understand how we use it
  • To have your information deleted or the use of your information restricted
  • To receive your information in an accessible format
  • To withdraw the consent you provided to the use of your information
  • To object to the use of your information
  • To complain to us and/or to a supervisory authority about the use of your information

How Long We Store Your Information

Account Credentials: When you set up an account to use the Services, we will retain your information for at least as long as your account remains active and for a period of five (5) years thereafter.

Inquiries and Correspondence: When you send us an email, fill out our contact form, call us, or correspond with us regarding any matter, we will retain your information for at least as long as it takes to respond to and resolve your inquiry and for five (5) years thereafter.

We will store your information for no longer than necessary and will assess the need for retention based on: legal record-keeping obligations, consent or other legal basis, the value of the information, contractual obligations, accuracy considerations, industry standards, and the risk and cost of continued storage.

Right to Object

You may exercise the right to object to us using or processing your information for direct marketing purposes by sending an email to info@tbsbv.com or by clicking the unsubscribe link listed at the bottom of any marketing email that we send to you.

Children's Privacy

We are committed to protecting the privacy of children and comply with the Children's Online Privacy Protection Act of 1998 (COPPA). We neither knowingly nor intentionally contact or collect any information from persons under the age of 18 years old. Our services are not intended to solicit information of any kind from persons under the age of 18.

Cookies

Our website may occasionally use cookies. Cookie files are small files that websites use to identify and track you when you visit them in the future. By changing your browser settings, you can reject cookies that are automatically accepted by most web browsers. For more information, see our Cookie Policy.

Changes to This Policy

This Privacy Policy may change in the future. All modifications to this Policy will be effective upon posting to our website, at our sole discretion. To stay up-to-date on our Privacy Policy, please check back periodically.

Contact

For any questions regarding this Privacy Policy and other official documents of the company, you may contact info@tbsbv.com.